Our Training Centre

At Pointers, we acknowledge that people are our greatest asset, therefore all the selected candidates will be transferred to the Myanmar & Philippines training centres for intensive training. Our training focuses on general cleaning, babysitting, care of children, care of elderly or disabled , housekeeping, cooking and first aid. As a recognized agent in the staffing industry, all our candidates will have to undergo intensive orientation and training so as to receive certification by the qualified trainers.

We strongly believe in customer oriented service. Special tailor-made training upon customer’s reasonable request can be designed to selected candidates.

Understanding the capabilities of our candidates and provide them with the right training means that we can assign them to the right task and in the right environment. This is your assurance of optimal efficiency and productivity. We pioneered this approach in this industry. We built our reputation on it and years after years our customers have benefited from it.

Pointers Training Courses :

  • Infant Care Course

  • Child Care Course

  1. Be hygienic – when feeding babies or children, do not blow air from your mouth to cool the food nor taste/test their food with their spoon.

  2. Sterilise all milk bottles in the morning.

  3. After feeding, wash the milk bottle immediately and sterilize them.

  4. Take note of the feeding time of babies.

  5. Change the napkins/diapers immediately they are wet.

  6. Bathe the baby carefully.

  7. Never leave the baby alone in a bath-tub or bathroom.  If you need to answer a telephone call or doorbell, always bring the baby along with you.

  8. Don’t keep pails of water in the bathroom.  Overturn all empty pails to that the children cannot fill them up and play with them.

  9. Always ensure that whatever you give to babies and children are washed or cleaned, such as toys, pacifier etc.

  10. For toddlers, follow them closely wherever they go, in case they trip or fall.

  11. Feed your employer’s children at meal time so that your employer can take her meal first.

  12. Be gentle to children and keep them company by playing or reading with them whenever you are free.

  13. When babies or children are sick, pay special attention to them and also take note of their medication time.

  14. If you are handling hot things like a kettle of boiling water, never keep children near you.

  15. Keep children out of the kitchen if possible, especially when you are cooking or filling up a flask.

  16. Keep sharp objects like knives and pins away from children.

  17. Do not leave matches, lighters or candles around.  Keep them out of their reach.

  18. Wash and polish their school shoes every week.

  19. If you have to bring your employer’s children to school, hold their hands tightly when crossing the road.

  20. Taking care of babies and young children requires plenty of care and patience.  Be gentle and show more concern for them even when they are naughty at times.  Talk to them gently and teach them patiently.  Never lay your hands on them!



Get ready a plastic bath tub, face towel, baby soap, shampoo, cotton wool, talcum powder, diaper, clothings, etc.

  1. Fill up the bath tub with warm water.

  2. Test the water temperature with your hand or elbow.

  3. Gently place the baby on the towel and remove his clothings.

  4. Put your arm under his back and place your palm behind his head.

  5. Gently wipe the baby’s eyes with wet cotton wool from inner corner of eye outwards.

  6. Wet the baby’s head and gently rub with baby shampoo or soap.  Rinse and then dry with towel.

  7. Life the baby gently from the towel, hold firmly his arm with his head resting on your left arm.

  8. Gently place baby into the bath tub, head above the water.

  9. Using a towel, gently clean baby’s body with soap and water.

  10. Turn and hold baby firmly with other hand, body bending slightly forward to clean his back.

  11. Gently lift baby out of the tub, place on a towel and pat dry.

  12. Lightly powder baby before dressing him.  Do not powder his umbilical cord and face!


  1. Feeding bottles which are not properly washed and cleaned can cause diarrhea.  Washed all used bottles and teats thoroughly under running tap water.

  2. Keep the washed items in a clean, covered container.  Boil or sterilize them for 10 minutes before the next feed.

  3. Wash your hands with soap and water.

  4. Fill up the bottle with warm water.

  5. Add in the right amount of milk powder.  Use the scoop provided in the milk can.

  6. Shake the bottle until all the milk powder dissolve in the water.

  7. Test if temperature of milk is just right.

  8. Ensure that the neck of the bottle is filled with milk.

  9. Withdraw bottle from baby’s mouth to let air enter the bottle.

  10. Burp the baby regularly by sitting him upright and rubbing his back upwards.



Your house should be made as safe as possible.

  1. Furniture should have round edges, eg. Table corners, chairs and sideboards.

  2. Electrical appliances should be beyond easy reach of children.

  3. Detergent, bleach and all types of medication should also be kept beyond reach of young children.

  4. Buttons or small items that can be easily swallowed should not be lying around.

  5. Put away plastic bags from baby and young children to prevent possible suffocation.

  6. Do not leave baby unattended in the bath tub.

  7. Never place baby on a table as he could easily fall off.

  8. Do not carry hot things above or near a child.

  9. Do not allow young children to lock themselves in a room.

  10. Do not allow young children to play with doors or windows because their fingers can be caught between the hinges.

  11. An unlocked window grille spells trouble, especially when there’s a chair around for climbing.  Children should never be left along as they can unlock the grilles themselves.

  12. Keep the kids out of the danger zone – the kitchen.  A waist-high barricade can keep them out of the kitchen and staircase leading up to the bedrooms.


Elderly Daily Care Course

  1. Change the bedsheet every day especially when it is soiled.

  2. See to the needs of the patient, such as passing urine, passing motion,  getting in and out of bed or unto the wheel chair.

  3. Take note of the time for medication.

  4. Feed the patient slowly.

  5. Bathe the patient gently.

  6. Accompany the patient to the doctor.

  7. Keep the patient company all the time, talking to him/her with cares and patience.

  8. If the patient needs to do some exercises, help him/her to exercise his/her hands and legs by gently stretching, bending them or even assist him/her to walk about the house or outside.


  1. Characteristics of the aged/invalid :
    Weak, fall sick easily, hot tempered and sensitive

  2. When nursing the aged/invalid, we should :
    a)    Look after them with patience and extra care
    b)    Feed and bath them
    c)    Entertain them
    d)    Treat them as though they are our own parent/grandparent/brother or sister
    e)    Clean them without feeling disgusted

  3. The aged usually has quite delicate skin, so we should handle them with care.  It is advisable to bath them only twice a day or just by wiping their body with a wet cloth and powder them after bathtime.  The advisable time to bath them is 0800 – 0900 and 1600-1630.  But it is better to check with your employer if unsure.

  4. ‘Soft’ food is best for the daily needs of an elderly or invalid.  It is also advisable to blend fruits before feeding them.  Avoid giving food that are salty, sweet and spicy.

  5. You should be prepared to stay cheerful and full of patience when entertaining the elderly/invalid; and yourself too.

  6. The recommended ways to entertain the elderly or invalid is to bring them to the park, watch over them when they sleep and assist them in case they woke up suddenly at night.

  7. When faced with an elderly or invalid who complains that they feel useless and meaningless, you should be careful when trying to bring back his/her confidence by not insulting his/her condition.  You can encourage by telling them stories of people who have recovered from sickness or who have found happiness in life.

  8. Remember : The aged and invalid are actually two different people.  The invalid can be young or old; but is disabled in looking after his/her own self.  The aged/elderly is a very old man or woman.

  9. If you face a situation when the elderly/invalid refused to eat, you should try to influence them in a nice way so that they will eat.  Example is by saying that “Eating is a way to good health, so let’s eat!”.

  10. If you are faced with an elderly who is becoming forgetful, you must watch where he/she goes and what he/she has been doing daily so that he/she won’t forget or overdo what is to be done daily. 
    Example : the amount of medicine and food that is to be taken.  Be patient when trying to lead him/her to do the correct things.


 Provide Quality Service For Household

  • Proper cleaning and maintenance of Domestic Floor
  • Proper pressing of Garments & Linen
  • Proper Washing & Drying of Garments & Linen
  • Proper cleaning of Bedrooms & Bathrooms
  • How to conduct Spring Cleaning
  • Proper Cleaning of Domestic Kitchens


Pointers Training Gallery :



  • Handle Household Incidents
  • Provide Elderly Caregiving Services For Household
  • Provide Infant and Toddler Caregiving Services For Household
  • Clean Living Rooms and Ancillary Rooms
  • Wash and Dry Garments and Linen
  • Clean Bedrooms and Bathrooms
  • Press Garments and Linen
  • Training in Cooking
  • Clean Domestic Kitchen
  • Lesson in Conversational English / Chinese
  • General Orientation for Employment as a Domestic Helper in Singapore